# Customer engagement tools (12 sources)

> For marketer, the median published figure in the Customer Engagement Platform Index is 92.50 USD across 8 figures from the sources' own pages (range 11.20 to 1,249 USD), read 12 October 2026.

Enpso · https://enpso.com/datasets/customer-engagement-platform-index/ · computed 2026-10-19

**Median for marketer:** 92.5 USD (range 11.2 to 1,249 USD; 12 sources with a figure; 12 of 41 sources read publish one).

12 of the 41 named sources read in full publish a figure; 29 publish none, read 12 October 2026.

## By buyer

| Breakdown | Median | Range | Sources |
|---|---|---|---|
| buyer marketer | 92.5 USD | 11.2 to 1,249 USD | 8 |
| buyer community | 89.5 USD | 79 to 100 USD | 2 |
| buyer product-team | 289 USD | 279 to 299 USD | 2 |

## Every figure, with its source

One row per source: the figure the source's own page publishes, the page, and the day it was read.

| Source | Figure | Breakdown | Read |
|---|---|---|---|
| [Emplifi pricing](https://emplifi.io/pricing/) | 1,249 USD | marketer | 2026-10-12 |
| [Podium pricing](https://www.podium.com/pricing/) | 399 USD | marketer | 2026-10-11 |
| [Userpilot pricing](https://userpilot.com/pricing/) | 299 USD | product-team | 2026-10-12 |
| [Chameleon pricing](https://www.chameleon.io/pricing) | 279 USD | product-team | 2026-10-12 |
| [Discourse pricing](https://www.discourse.org/pricing) | 100 USD | community | 2026-10-12 |
| [Customer.io pricing and plans](https://customer.io/pricing/) | 100 USD | marketer | 2026-10-12 |
| [Postscript pricing](https://www.postscript.io/pricing) | 100 USD | marketer | 2026-10-12 |
| [CleverTap pricing plans](https://clevertap.com/pricing/) | 85 USD | marketer | 2026-10-12 |
| [Mighty Networks pricing](https://www.mightynetworks.com/pricing) | 79 USD | community | 2026-10-12 |
| [Vero pricing](https://www.getvero.com/pricing/) | 54 USD | marketer | 2026-10-12 |
| [OneSignal pricing](https://onesignal.com/pricing) | 19 USD | marketer | 2026-10-12 |
| [Omnisend pricing plans](https://www.omnisend.com/pricing/) | 11.2 USD | marketer | 2026-10-11 |

## The sentence each figure was read from (12)

- [Emplifi pricing](https://emplifi.io/pricing/), read 2026-10-12: "$1,249 / Month"
- [Podium pricing](https://www.podium.com/pricing/), read 2026-10-11: "$399"
- [Userpilot pricing](https://userpilot.com/pricing/), read 2026-10-12: "$299/mo"
- [Chameleon pricing](https://www.chameleon.io/pricing), read 2026-10-12: "Starts at $279 for 2,000 MTUs"
- [Discourse pricing](https://www.discourse.org/pricing), read 2026-10-12: "$100"
- [Customer.io pricing and plans](https://customer.io/pricing/), read 2026-10-12: "starts at $100"
- [Postscript pricing](https://www.postscript.io/pricing), read 2026-10-12: "$100/mo"
- [CleverTap pricing plans](https://clevertap.com/pricing/), read 2026-10-12: "$85/month"
- [Mighty Networks pricing](https://www.mightynetworks.com/pricing), read 2026-10-12: "Launch Plan $79"
- [Vero pricing](https://www.getvero.com/pricing/), read 2026-10-12: "$54/month"
- [OneSignal pricing](https://onesignal.com/pricing), read 2026-10-12: "Starts at $19/mo Get started now"
- [Omnisend pricing plans](https://www.omnisend.com/pricing/), read 2026-10-11: "$11.20/mo"

## Read in full, publishes no figure

- [Braze pricing and packaging](https://www.braze.com/pricing), read 2026-10-11: read in full and no accepted figure on the page
- [Iterable pricing](https://iterable.com/pricing/), read 2026-09-12: every candidate on the page was refused
- [Intercom pricing](https://www.intercom.com/pricing), read 2026-10-12: every candidate on the page was refused
- [Airship pricing plans](https://www.airship.com/pricing/), read 2026-10-12: read in full and no accepted figure on the page
- [MoEngage pricing and plans](https://www.moengage.com/pricing/), read 2026-10-12: every candidate on the page was refused
- [Bloomreach pricing](https://www.bloomreach.com/en/pricing), read 2026-10-12: every candidate on the page was refused
- [Klaviyo pricing](https://www.klaviyo.com/pricing), read 2026-10-11: every candidate on the page was refused
- [HubSpot Marketing Hub pricing](https://www.hubspot.com/pricing/marketing), read 2026-10-11: every candidate on the page was refused
- [ActiveCampaign platform pricing](https://www.activecampaign.com/pricing), read 2026-09-11: read in full and no accepted figure on the page
- [Brevo pricing plans](https://www.brevo.com/pricing/), read 2026-10-11: every candidate on the page was refused
- [Mailchimp marketing pricing](https://mailchimp.com/pricing/marketing/), read 2026-10-11: every candidate on the page was refused
- [Attentive pricing](https://www.attentive.com/pricing), read 2026-09-12: read in full and no accepted figure on the page
- [Pendo plans and pricing](https://www.pendo.io/pricing/), read 2026-10-12: read in full and no accepted figure on the page
- [Appcues pricing](https://www.appcues.com/pricing), read 2026-09-12: read in full and no accepted figure on the page
- [Gainsight pricing](https://www.gainsight.com/pricing/), read 2026-10-12: read in full and no accepted figure on the page
- [Planhat pricing packages](https://www.planhat.com/pricing), read 2026-10-12: read in full and no accepted figure on the page
- [Vitally pricing plans](https://www.vitally.io/pricing), read 2026-10-12: read in full and no accepted figure on the page
- [Zendesk pricing plans](https://www.zendesk.com/pricing/), read 2026-10-12: every candidate on the page was refused
- [Freshdesk pricing and plans](https://www.freshworks.com/freshdesk/pricing/), read 2026-10-12: every candidate on the page was refused
- [Front pricing and plans](https://front.com/pricing), read 2026-10-12: every candidate on the page was refused
- [Birdeye pricing and plans](https://birdeye.com/pricing/), read 2026-10-11: read in full and no accepted figure on the page
- [Higher Logic pricing](https://www.higherlogic.com/pricing/), read 2026-10-12: read in full and no accepted figure on the page
- [Circle pricing](https://circle.so/pricing), read 2026-10-12: read in full and no accepted figure on the page
- [Bettermode pricing](https://bettermode.com/pricing), read 2026-10-12: every candidate on the page was refused
- [Salesforce Marketing Cloud pricing](https://www.salesforce.com/marketing/pricing/), read 2026-10-12: every candidate on the page was refused
- [Thryv pricing](https://www.thryv.com/pricing/), read 2026-09-12: every candidate on the page was refused
- [SimplyCast pricing](https://www.simplycast.com/pricing/), read 2026-10-12: every candidate on the page was refused
- [Pushwoosh pricing](https://www.pushwoosh.com/pricing/), read 2026-10-12: every candidate on the page was refused
- [Batch pricing](https://batch.com/pricing), read 2026-10-12: read in full and no accepted figure on the page

## Methodology

Every row is a verbatim sentence read from the named source's own page through our fetch service on the date shown, hash-pinned to the stored read (the sha of the page's visible text; the raw page is mirrored to R2). 12 of the 41 named sources that could be read published a usable figure; 29 published none and are recorded as not published, never filled in; 1 could not be read (blocked, dead or unreachable) and count nowhere. The headline figures (median, minimum, maximum, quartiles) are over ONE figure per source in USD (a source's median where its page yielded several accepted sentences), so N counts sources, never sentences; 163 candidate sentence(s) were refused by a reviewer with the reason recorded. The fuller derivation this dataset is chartered to grow into (not yet what the figures above are; they are each source's own published figure as read): the published entry price and the unit it is charged in (per seat, per contact, per monthly tracked user, per project, per community) across every vendor that publishes one, split by the three buyers these keywords mix - a marketer buying customer messaging, an operator buying a community, a public body buying consultation - with the count publishing versus quote-only per buyer; the units are not comparable and the index says so rather than averaging them.

## Sources

- [Braze pricing and packaging](https://www.braze.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Customer.io pricing and plans](https://customer.io/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Iterable pricing](https://iterable.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Intercom pricing](https://www.intercom.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [OneSignal pricing](https://onesignal.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Airship pricing plans](https://www.airship.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [MoEngage pricing and plans](https://www.moengage.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [CleverTap pricing plans](https://clevertap.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Bloomreach pricing](https://www.bloomreach.com/en/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Klaviyo pricing](https://www.klaviyo.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [HubSpot Marketing Hub pricing](https://www.hubspot.com/pricing/marketing) (the publisher's own terms; quoted for reporting and comment)
- [ActiveCampaign platform pricing](https://www.activecampaign.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Brevo pricing plans](https://www.brevo.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Mailchimp marketing pricing](https://mailchimp.com/pricing/marketing/) (the publisher's own terms; quoted for reporting and comment)
- [Attentive pricing](https://www.attentive.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Postscript pricing](https://www.postscript.io/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Pendo plans and pricing](https://www.pendo.io/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Userpilot pricing](https://userpilot.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Appcues pricing](https://www.appcues.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Chameleon pricing](https://www.chameleon.io/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Gainsight pricing](https://www.gainsight.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Planhat pricing packages](https://www.planhat.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Vitally pricing plans](https://www.vitally.io/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Zendesk pricing plans](https://www.zendesk.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Freshdesk pricing and plans](https://www.freshworks.com/freshdesk/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Front pricing and plans](https://front.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Birdeye pricing and plans](https://birdeye.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Podium pricing](https://www.podium.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [PublicInput pricing](https://publicinput.com/wp/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Higher Logic pricing](https://www.higherlogic.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Circle pricing](https://circle.so/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Mighty Networks pricing](https://www.mightynetworks.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Discourse pricing](https://www.discourse.org/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Bettermode pricing](https://bettermode.com/pricing) (the publisher's own terms; quoted for reporting and comment)
- [Vero pricing](https://www.getvero.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Emplifi pricing](https://emplifi.io/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Salesforce Marketing Cloud pricing](https://www.salesforce.com/marketing/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Thryv pricing](https://www.thryv.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Omnisend pricing plans](https://www.omnisend.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [SimplyCast pricing](https://www.simplycast.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Pushwoosh pricing](https://www.pushwoosh.com/pricing/) (the publisher's own terms; quoted for reporting and comment)
- [Batch pricing](https://batch.com/pricing) (the publisher's own terms; quoted for reporting and comment)

## Cite or embed

- For marketer, the median published figure in the Customer Engagement Platform Index is 92.50 USD across 8 figures from the sources' own pages (range 11.20 to 1,249 USD), read 12 October 2026.
- 12 of the 41 named sources read in full publish a figure; 29 publish none, read 12 October 2026.
- Customer Engagement Platform Index, buyer marketer: median 92.50 USD across 8 sources, read 12 October 2026.
- Customer Engagement Platform Index, buyer community: median 89.50 USD across 2 sources, read 12 October 2026.
- Customer Engagement Platform Index, buyer product-team: median 289 USD across 2 sources, read 12 October 2026.

Cite as: "Enpso Customer Engagement Platform Index", updated 2026-10-19, https://enpso.com/datasets/customer-engagement-platform-index/.

CSV: https://enpso.com/datasets/customer-engagement-platform-index.csv
JSON: https://enpso.com/datasets/customer-engagement-platform-index.json
Embed (plain HTML, static link back): see https://enpso.com/datasets/customer-engagement-platform-index/#median
